AUWin Casino Cookie Policy

At AUWin Casino, we take your privacy seriously. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at auwinpokies.com, access the AUWin Casino app, or interact with any of our digital services. By continuing to use our platform — whether through desktop, mobile browser, or the AUWin app — you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand what data we collect, why we collect it, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an application. At AUWin Casino, we use cookies to recognise your device, remember your preferences, and deliver a better, more personalised experience every time you log in. These files are widely used across the internet and are essential to the smooth functioning of most modern websites and online services.

Cookies do not contain viruses or harmful software. They are simply data files stored locally on your browser or device, and they help us understand how our platform is being used so we can continue to improve it for every player.

Types of Cookies We Use

Strictly Necessary Cookies

Here at AUWin Casino, we rely on strictly necessary cookies to provide core functionality. Without these cookies, certain parts of our platform — including the AUWin login process, session management, and secure account access — would not work properly. These cookies cannot be disabled without affecting the usability of our services.

Session authentication and AUWin Casino login security
Maintaining your logged-in state during gameplay
Fraud prevention and security verification
Compliance with our Curaçao gaming licence obligations

Functional Cookies

Our AUWin platform uses functional cookies to remember your settings and personalise your experience. These include your language preference (English or 中文), your chosen currency (AUD), and any display settings you have selected. These cookies allow us to deliver a smoother, more tailored experience each time you return.

Performance and Analytics Cookies

We use performance cookies to gather anonymised data about how visitors interact with our platform. This helps us identify which pages are most popular, how players navigate through the AUWin Casino lobby, and where technical issues may arise. The information collected through these cookies is aggregated and cannot be used to identify you personally.

Page load times and error monitoring
Traffic sources and visit frequency
Game engagement and navigation patterns
Device and browser compatibility tracking

Marketing and Targeting Cookies

At AUWin, we may use marketing cookies to show you relevant promotional content, including information about our AUWin bonus offers, AUWin no deposit bonus promotions, and seasonal campaigns such as our 6th-Anniversary Cash Drop or Spin & Win offers. These cookies help us ensure that our advertising is relevant to your interests and preferences, rather than generic.

Our AUWin Casino marketing cookies may be set by us or by trusted third-party advertising partners. They track your browsing activity across sites to build a profile of your interests and serve you targeted content. You have the right to opt out of marketing cookies at any time through our Cookie Preference Centre.

Third-Party Cookies

Some cookies placed on your device when you use our services are set by third parties, including our game providers and analytics partners. Here at AUWin Casino, we work with a range of technology and content partners — including JILI, Booongo, EVO888 H5, Meta Gaming, and others within the Unity League network — and these providers may set their own cookies in connection with their services.

We do not control the cookies placed by third parties and recommend that you review their individual privacy and cookie policies for full details. We are not responsible for the content or accuracy of third-party cookie notices.

How Long Do Cookies Last?

At AUWin Casino, we use both session cookies and persistent cookies. Session cookies are temporary and are automatically deleted when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months, depending on the cookie's purpose.

Session cookies: Active only during your visit; deleted on browser close
Persistent cookies: Stored for a set period to remember your preferences
Third-party cookies: Duration set by the respective third party

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. Our AUWin platform provides a Cookie Preference Centre where you can choose which categories of cookies you accept or decline, except for strictly necessary cookies, which are required for the site to function.

You can also manage cookies directly through your browser settings. Most browsers allow you to:

View and delete cookies stored on your device
Block cookies from specific websites
Set your browser to notify you when cookies are being placed
Enable private or incognito browsing mode

Please note that if you disable or restrict certain cookies, some features of the AUWin Casino login, AUWin pokies lobby, or your personalised bonus dashboard may not function as intended. We recommend keeping functional and necessary cookies enabled for the best experience.

Cookies and the AUWin App

If you access our services through the AUWin casino app — available for download on Android via Google Play — similar tracking technologies may be used. These include mobile identifiers and in-app analytics tools that serve the same purposes as browser cookies: improving performance, securing your session, and personalising your experience. The AUWin app bonus of AUD 20, available upon download, is tracked through these identifiers to ensure correct attribution and delivery.

Your Consent

By using our website or the AUWin Casino app, and by clicking "Accept" on our cookie banner when you first visit, you consent to our use of cookies as set out in this policy. Where required by applicable law, we will seek your explicit consent before placing non-essential cookies. You may withdraw your consent at any time by updating your preferences in our Cookie Preference Centre or by adjusting your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, our business practices, or applicable regulations. When we make material changes, we will notify you via a notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of our AUWin Casino services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or how we handle your data at AUWin Casino, our support team is available 24/7 to assist you. You can reach us via live chat on the platform or by emailing us at support@auwinaud.com. We are committed to responding to all enquiries within 24 hours.

Content updated: July 12, 2026